Privacy Policy
At PSF Serv, accessible from www.psfserv.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
PSF Serv ("we," "our," or "us") is committed to protecting your personal data. If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: info@psfserv.com
2. What Data We Collect
- Personal Identifiable Information: Name, email address, phone number, and other contact details you provide via our forms or interactions.
- Technical Data: IP address, browser type, operating system, and website usage patterns collected via cookies and analytics tools.
- Transactional Data: Details of purchases or communications related to our services.
- Marketing Data: Preferences for receiving communications from us or third-party marketing partners.
3. How We Use Your Data
We process your personal data for the following purposes:
- To Provide Services: Process requests, deliver services, and manage transactions.
- To Improve Our Website: Analyze user behavior to enhance functionality and user experience.
- To Communicate with You: Respond to inquiries, send updates, and manage your preferences.
- To Comply with Legal Obligations: Meet regulatory requirements and prevent fraud.
- For Marketing: Send promotional offers or newsletters if you have consented to receive them.
4. Legal Basis for Processing
We process your personal data based on the following lawful grounds:
- Consent: When you explicitly agree to data processing for specific purposes.
- Contractual Necessity: When processing is required to provide you with services.
- Legitimate Interests: For improving our services or website security.
- Legal Compliance: When required to meet legal obligations.
5. How We Share Your Data
We may share your personal data with:
- Service Providers: Third-party providers that support our operations, such as payment processors and hosting services.
- Compliance Authorities: To comply with legal or regulatory requirements.
We do not sell your personal data to third parties.
6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access Your Data: Request a copy of your personal data.
- Rectify Data: Correct inaccuracies in your data.
- Erase Data: Request deletion of your data where applicable.
- Restrict Processing: Limit how your data is processed in certain circumstances.
- Data Portability: Obtain your data in a portable format.
- Withdraw Consent: Revoke consent at any time for specific processing.
To exercise your rights, contact us at info@psfserv.com.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Security of Your Data
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Please review it regularly for changes.